BonzAI-online

BonzAI Support

Welcome to BonzAI support page. Here you’ll find answers to common questions and resources to help you get started.

About BonzAI

BonzAI (BonzAI-online) is a privacy-first AI assistant that runs directly on your iPhone, iPad, or Mac. Chat with powerful AI models locally on your device or connect to external AI services.

Getting Started

  1. Download BonzAI from the App Store
  2. Choose your AI model:
    • Use Apple Intelligence (built-in on compatible devices)
    • Download local models for offline use
    • Connect to external APIs (OpenAI, Gemini, Mistral, etc.)
  3. Start chatting with your AI assistant

Key Features

Frequently Asked Questions

How do I add a local AI model?

  1. Go to SettingsAvailable Models
  2. Tap Add Model
  3. Select a model from the catalog or Enter a HuggingFace GGUF model URL
  4. Wait for the download to complete
  5. Select the model

Why does the app request local network access?

BonzAI uses local network access for two purposes:

Your data never leaves your device unless you explicitly choose to use external cloud services.

How do I connect to external AI services?

  1. Go to SettingsAvailable Models
  2. Tap Add Model
  3. Select your provider (OpenAI, Gemini, etc.)
  4. Enter your API key
  5. Select the model

Is my data private?

Yes! BonzAI prioritizes your privacy:

See our Privacy Policy for complete details.

Can I use BonzAI offline?

Yes! When using local models (llama.cpp) or Apple Intelligence on compatible devices, BonzAI works completely offline.

What are the system requirements?

How do I delete my conversations?

  1. Go to History
  2. Swipe left on a conversation (left click on macOS)
  3. Select Delete

You can also delete all app data through iOS Settings → BonzAI → Clear Data.

The app is not responding or crashes. What should I do?

  1. Force quit the app and restart it
  2. Check storage: Large models require significant disk space
  3. Update: Make sure you’re running the latest version from the App Store
  4. Report the issue: Contact support (see below)

Contact & Support

Email Support

For technical issues, feature requests, or general questions: 📧 thomas.leconte.developer@gmail.com

Community

Join our community discussions: 💬 GitHub Discussions

Bug Reports

Report bugs or view known issues: 🐛 GitHub Issues

Additional Resources


Need more help? Don’t hesitate to reach out via email or GitHub Discussions.

© 2025-2026 BonzAI - Thomas LECONTE